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COVID-19 Guidelines

In these uncertain and challenging times, we are here for you. 

We would like to reassure you that Parker Cars will continue to provide you with a safe, reliable and efficient passenger and courier service throughout this unusual period.

We are very thankful for the support received by our drivers and staff who keep going to make certain that we are still able to provide you with any necessary travel and deliveries.

Along with following the government advice, we have also put some additional measures into place to ensure that the protection of our customers and drivers are kept to the highest standard possible, please see below:

 

  • We would ask all passengers not to travel in the front of the vehicle with the driver and have set the following restrictions to the capacity of vehicles: 
    • Up to 2 passengers in a saloon vehicle​
    • Up to 4 passengers in a 5, 6, 7 or 8 seat vehicle
    • Up to 10 passengers in a 16 seat minibus
  • Drivers have been instructed to: 
    • Open and close doors for passengers at both pickup and drop off​
    • Open the boot for passengers belongings, shopping and luggage as usual - but drivers may ask passengers if they would prefer to load their belongings themselves unless transporting elderly, disabled, infirm or very young passengers. If drivers do handle passengers belongings, clean their hands immediately afterwards.
    • Keep antibacterial spray (or similar) in their vehicle at all times to clean communal areas such as seat belts, window buttons, door handles, etc. 
    • Use gloves wherever possible when handling customers belongings
    • Wear masks wherever possible when passengers are on-board
    • Clean coins and notes paid by customers
    • Clean communal areas at the start of every shift and in between bookings wherever possible
    • Wash their hands at every opportunity
    • Clean their mobiles phones and PDAs regularly

 

 

Thank you for your understanding. If you have any special requirements or would like some further information, please do not hesitate to contact us.

Stay safe, stay well and please do let us know if we can help in any way.

We understand the need to work together and ensure that keyworkers, businesses and communities in and around London are still served in the safest way possible.


We have also installed safety partitions in a large portion of our vehicles. This has been done to separate the driver cabin from the rest of the vehicle which should help mitigate any possible transmission. If you would like a vehicle that has one of these screens installed, please request this at the point of booking and we will be glad to assist.
 
Best Wishes,

Parker Cars

 

Privacy Policy :: Parker Car Service
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Privacy Policy

Our Privacy Policy

Parker Car Service is committed to ensuring that your privacy is protected. The information we ask you to provide whilst on this website is required to provide you with a professional service and will only be used in accordance with this privacy statement.

Parker Car Service may update this policy on occasion by updating this page. Please check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 January 2008.

Data we collect

We may collect the following information:

Name

Contact information including email address

Demographic information such as address and postcode

Recording of other information relevant to customer bookings, driver applications and surveys

Why we require this information

We require this information to understand your needs and provide you with a professional service and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails and or texts about new products, special offers or other information which we think you may find interesting using the email address and/or phone number which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes or with special offers. We may contact you by email, phone or mail. We may use the information to customise the Website/App according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

 

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we are required by law to do so. We may use your personal information to send you promotional information about our services which we think you may find interesting. You can opt out of this at any time by writing to us at the address below or emailing

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to:

 Parker Car Service

Unit 3 The Wireless Factory

Fleming Way

Isleworth

Middlesex TW7 6DB.

 

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Apply to be a Driver :: Parker Car Service
 

Apply to be a Driver

Here at Parker Car Service we do our best to attract and keep the best drivers in London.

Customer Service is at the heart of what we do as looking after our customer is the most important thing we do.

Our drivers are absolutely key to this task and one of our most valuable asset in our life long journey to make our customers happy.

If you got what it takes to become a professional driver and are willing to learn the rest then apply today.

If you would like to work for us as a Private Hire Driver please click on the button below:

 

Apply for an Account :: Parker Car Service
 

Apply for an Account

Airport Shuttle

Customers care is at the very heart of all we do here at Parker Car Service.

Of all our customers, it is our account customers who have the greatest priority.

We are able to offer corporate as well as personal accounts with various payment options. If you or your organisation want the best from your Chauffeur, Executive Car or Smart Minicab experience then apply today for an account facility. 

If you would like to take advantage of opening an account please complete our application by clicking on the button below:

 

Parker Car Service winners of the Richmond Business Awards for Customer Service

Safe in Our Hands :: Parker Car Service
 

Safe in Our Hands

Our drivers 
Parker Car Service is one of the largest Private Hire Operators licensed by (TFL) Transport For London via the PCO (Public Carriage Office).
The drivers are fully vetted, carefully selected after interview for their skill, experience and regularly checked to make your journey an effortless delight.
We undertake a substantial amount of work for Her Majesties Government as well as Local Authorities. This requires our drivers to undergo further security and character checks.
This means that we have some of the best vetted drivers in the country.
Vehicles
Our vehicles are regularly and systematically checked by our Fleet Manager.
Your safety and peace of mind
We will can send a text to your mobile phone to tell you which driver and vehicle has been sent to collect you. This means you know what vehicle you are getting into.
Our Private Hire Vehicles are Safe
You must do a few things too
Carry a mobile phone with you
Look out for the text that will be sent when the driver arrives
Make sure it is the correct registration on the vehicle as per text
Make sure the vehicle has a round yellow disc overlaid with a white diamond in their front and rear windscreens.
Ensure the drive knows your name and destination before you get in.
Sit in the back of the vehicle.
Never, never get into a car that you think might be a cab if you have not booked it.

Your Driver 

Parker Car Service is one of the largest Private Hire Operators licensed by (TFL) Transport For London via the PCO (Public Carriage Office).

The drivers are fully vetted, carefully selected after interview for their skill, experience and regularly checked to make your journey an effortless delight.

All of our drivers undergo a rigorous induction programme. This includes instructions on driving safely along with BTEC NVQ level training.

We undertake a substantial amount of work for Her Majesty's Government as well as Local Authorities. This requires our drivers to undergo further security and character checks.

This means that we have some of the best vetted drivers in the country.

Vehicles

Our vehicles are regularly and systematically checked by our Fleet Manager.

Your safety and peace of mind

We can send a text to your mobile phone to tell you which driver and vehicle has been sent to collect you. This is a very popular feature for safety as well as convenience.

Safe in Our Hands

You must do a few things too

  • Carry a mobile phone with you
  • Keep our number to hand
  • Look out for the text that will be sent when the driver arrives
  • Make sure it is the correct registration on the vehicle as per text
  • Make sure the vehicle has a round yellow disc overlaid with a white diamond in their front and rear windscreens.
  • Ensure the driver knows your name and destination before you get in.
  • Sit in the back of the vehicle.
  • Never, never get into a car that you think might be a cab if you have not booked it.
Parker In the media :: Parker Car Service
 

Parker In the media

Airport Shuttle

Here are some links to media events, awards, publications and projects that include Parker Cars:

Corporate Social Responsibility is important to Parkers and our customers, we have been proud to sponser events such as the Richmond Chamber of Commerce Awards.

Here is a short video describing why.

During 2015, Parker Car Service, assisted the Energy Saving Trust with a project. Working with the EST and Routemonkey we installed different types of trackers in upto 100 vehicles. The T-TRIG project for the Transport of London was to record the difficulties of installation, use and finally the content of the data gathered. 

Parker Car Service continues to encourage its innovative Airport Shuttle launced in September 2009 as both a green measure cutting emissions by at least 50% as well as a massive cost saver, click here. Known as our Green to Gatwick Service, up to 3 passengers from the same address can be transported to Heathrow for as little as £14.50 and Gatwick for £29.50. This service differs from our standard airport shuttle as this is a shared ride scheme which reduces carbon footprint and makes substantial financial savings.

Parker Car Service encourage women private hire drivers in the Richmond & Twickenham Times  click here to find out more.

During the coming year, Parkers will be involved with The Dragon Boat Race, with all proceeds going to a local charity. We will keep you posted!

                           Parker Car Service winners of the Richmond Business Awards for Customer Service

 

Areas We Cover :: Parker Car Service
 

Airport Shuttle From £14.50

We can usually get a car to you within 15 minutes in these areas. We do recommend you prebook in advance.

Acton
Aldgate
Aldwych
Angel
Archway
Ashford
Baker Street
Balham
Bank
Bankside
Barbican
Barnes
Battersea
Bayswater
Bedfont
Beckenham
Belgravia
Belsize Park
Bermondsey
Berrylands
Bethnal Green
Biggin Hill
Blackfriars
Blackheath
Bloomsbury
Borough
Bow
Brent
Brent Cross
Brentford
Brixton
Broad St
Broadgate
Bromley
Bromley, Keston
Brondesbury
Brook Greeen
Brook Green
Camberwell
Camden
Camden Town
Carshalton
Charing Cross
Charlton
Cheam
Chelsea
Chessington
Chiswick 
Clapham
Clapham Common
Claygate
Clerkenwell
Cobham
Coulsdon
Covent Garden
Cranford
Croydon
Crystal Palace
Docklands
Dulwich
Ealing
Ealing Broadway
Earl's Court
East Dulwich
East Ham
East Molesey
East Sheen
Edgware Road
Embankment
Esher
Ewell
EustonEuston Square
Exchange Square
Farringdon
Feltham
Fleet Street
Fulham
Gatwick Airport
Grays Inn
Green Park

Greenford
Gunnersbury
Hackney
Ham
Hammersmith
Hammersmith & Fulham
Hampstead
Hampton
Hampton Court
Hampton Hill
Hampton Wick
Hanwell
Harlington
Harmondsworth
Hatton
Hatton Garden
Hayes
Haymarket
Heathrow Airport
Hersham
Heston
Highgate
Hillingdon
Holborn
Holland Park
Holloway
Hounslow
Hounslow West
Houslow
Hyde Park
Hyde Park Corner
Isleworth
Islington
Kempton
Kennington
Kensal Green
Kensal Rise
Kensington
Kensington & Chelsea
Kentish Town
Kew

Kings Cross
Kingston

Kingston Upon Thames

Kingston Vale

Knightsbridge
Laleham
Lambeth
Lancaster Gate
Leicester Square
Little Venice
Littleton
Liverpool Street
London
London Bridge
London Wall
Long Ditton
Longford
Lower Sunbury
Maida Vale
Malden
Marble Arch
Marylebone
Mayfair
Merton
Mitcham
Molesey

Monument
Moorgate
Morden

Mortlake
New Malden
Norbiton

North Kensington
Northfields
Northolt
Northwood
Norwood Green
Notting Hill
Notting Hill Gate
Old Street
Olympia
Orpington
Osterley
Oxford Circus

Oxford Street
Paddington
Palmers Green
Park Lane
Parsons Green
Pentonville
Petersham

Piccadilly
Piccadilly Circus
Pimlico
Primrose Hill
Purley
Putney
Queens Park
Queensway
Raynes Park
Ravenscourt Park
Regents Park
Richmond Upon Thames

Roehampton
Russell Square
Sheen
Shepherds Bush
Shepperton
Slough
Smithfield
Soho
South Bank
South Kensington
South Norwood
South Ruislip
Southall
Southwark
Spitalfields
St James
St John's Wood
St Katherines Dock
St Pancras
St Pauls
Stansted
Staines
Stanwell
Stockwell
Strand
Streatham
Sunbury Cross
Sunbury On Thames
Surbiton
Sutton
Swiss Cottage
Teddington
Temple
Temple Place
Thames Ditton
The City
Thornton Heath
Tooting
Tower Bridge
Tower Hill
Trafalgar Square
Twickenham
Uxbridge
Vauxhall
Victoria
Walton
Wallington
Wandsworth
Waterloo
Wembley
West Brompton
West Drayton
West End
West Hampstead
West Kensington
West Molesey
West Norwood
West Smithfield
Westminster
Weybridge
Whitehall
Whitton
Willesden
Wimbledon
Worcester Park
Yeading

Book online :: Parker Car Service
 

Book online

Airport Shuttle

You can get a quote and make a live online minicab, chauffeur, minibus booking by credit  card or business account by selecting one of the buttons below.

To charge your business account

Book On My Account  

 

To pay by credit card

Book on my Credit Card  

 

To pay by debit card 

Book on my Debit Card  

 

To pay by Cash 

Book with Cash 

 

Your easy to use booking and tracking facility. For a quality service at fair price click and book.

You can track your driver on google earth.

 

Contact us :: Parker Car Service
 

Contact us

Airport Shuttle

Head Office

Parker Car Service 
Unit 3 Victory Business Centre
Fleming Way
Isleworth
Middlesex
TW7 6DB.

Just click this address to send us e-mail:

Web Address www.parkercarservice.co.uk

Or call us 24 hour a day on 020 8560 0000.

Useful links :: Parker Car Service
 
Terms & Conditions :: Parker Car Service
 

Terms & Conditions

Set out below are the terms and conditions by which Parker Cars Ltd conduct its business with the Client (The account holder), the Passenger (the person travelling) and the Booker (the person booking journeys). Parker Cars Ltd reserves the right to vary these terms and conditions of trading without notice.

Parker Cars Ltd set out to provide a safe reliable service to all of its customers.

We will always try to be fair and reasonable to our customers and promote goodwill where possible.

Whilst we will exercise all due care and consideration to carry out Client and/or Passenger instruction we will not be liable for any incidence or loss due to circumstances beyond our reasonable control.

Transport of Goods

All parcels, packages and goods are taken at customer’s own risk. It is the customer’s responsibility to ensure adequate insurance cover is in place for goods in transit.

Right to Refusal

Parker Cars Ltd reserve the right to refuse to carry any persons or objects that the driver deems to be likely to cause him or his vehicle harm or damage in whatsoever form. The judgment of the driver will be final.

Parker Cars Ltd may charge for any costs involved.

Quotes

All quotes, where given, are approximate according to an estimate of miles and time incurred by driver and time of day of travel and type of vehicle required to do a specific journey.

Charges

We will calculate fares based upon mileage incurred, time and out of pocket expenditure.

The charge rate will vary according to the type of vehicle/service required for the journey.

We operate a fixed rates for journeys to or from the local areas to: the London airports and to most London postal codes.

Most journeys are quoted travelling via the shortest route. If the route varies from this, e.g. by request from the customer to use a motorway route or the driver has to avoid a traffic related problem, Parker Cars Ltd reserve the right to charge the Client for any extra mileage and time. 

Where a customer requests us to buy any item on their behalf or during a journey, we will take all reasonable care to purchase an exact match to the request. However, this may not always be possible. Any items bought on behalf of the customer will be chargeable. 

Surcharges

We reserve the right to apply a surcharge to:

- out of area to out of area journeys

airport and station pick-ups.

- Christmas, New Year and other Bank Holiday journeys

- additional stops on route

- periods of extreme weather or road conditions.

- journeys out of standard business hours.

- peak hours

Cancellations

Parker Cars Ltd assume a journey request is still valid until:

1. A Passenger or some one deemed to be representing the Passenger cancels the journey with a member of staff in the offices of Parker Cars Ltd and receives confirmation by the member of staff that it is cancelled.

2. Our driver and or supporting staff have satisfied themselves that they are unable to pick the Passenger up for whatever reason.

Until then we will take all reasonable care to complete the booking.

In the event of a cancellation of a journey Parker Cars Ltd may charge for any costs incurred until the time when it is apparent that Parker Cars Ltd have been satisfactorily informed of a cancellation of booking or Parker Cars Ltd have been unable to contact the Passenger.

Usually there would be no charge for a journey cancelled prior to dispatch.

Where a journey is cancelled after the driver has been dispatched the Client may be liable for a charge.

Where the driver is unable to find a Passenger after making all reasonable efforts the Client may be charged

Where a Client or Passenger gives incorrect information regarding a pick up place or time or other relevant detail that results in a cost to our driver, the Client may be liable for a cancellation charge.

Cancellation Charge

A Cancellation Charge is calculated to pay for the time and miles and incidental costs of our driver when he is unable to pick up a passenger.

Where a booking for a 16 seat vehicle or larger is cancelled within 24 hours of the pick up time, 50% of the fare will be charged. 

Waiting time

Where a driver has to wait beyond the appointed time to collect a Passenger, whether it be the fault of the Passenger or Client or arises from circumstances beyond their control, the Client will be liable to pay Parker Cars Ltd for the waiting time.

Variation

We will try to carry out a journey in a way the Passenger requests, e.g. route variation unless we have written instructions not to do so by the account holder.

Security of the account

It is the responsibility of the Client to ensure adequate security to ensure that the facility is not abused.

The account will be set up with minimal security measures unless the Client specifies their requirements in writing,

Parker Cars Ltd are able to set up various security measures with a prior request in writing from the Client.

The Client will be liable to pay all bookings made on the account.

Payment

The Client undertakes to pay invoices within the payment terms on the account application.

Overdue amounts may incur interest under section 69 of the County Courts Act 1984 at the rate of 8% a year.

Queries

All queries are to be raised in writing within 14 days of invoice.

 

Lost Property

The Parker Cars accepts no responsibility for private property on our premises or in our vehicles, including accepting any liability should lost property be returned for any reason to someone who is not its owner - eg if someone makes a false representation to Parker Cars of ownership of property.

Property that is left on the premises will be kept for a period of three months, after which it will be disposed of.

In order for property to be reclaimed, a detailed description of the item(s) and/or proof of ID (identity), and date that the item was left will be required.

While every effort will be made to identify the possible owner of lost property (which is likely to involve searching of the item) and then make contact with them, Parker Cars will not return the property to that person unless they provide the details set out in the previous paragraph.

The Parker Car Service will not mail/courier or insure during transit any reclaimed found property back to the presumed owner unless they send the appropriate fees to cover packing and postage, and any insurance during transit stipulated by the claimant.

All items sent at owner's risk.

Note that Parker Cars will NOT automatically arrange insurance during transit Parker Cars will only arrange insurance during transit if it is specifically requested in writing at the time of reclaiming found property - and then Parker Cars will only arrange the insurance that is made available as "standard" by the carrier chosen by Parker Cars (so Parker Cars will not be liable for the suitability

 

 

Work for us :: Parker Car Service
 

Work for us

Airport Shuttle

We are looking for Controllers, Sales Professionals, Customer Service Agents and Drivers holding a PCO or a PSV licence.

Would you consider exercising your exceptional talents working for an extraordinary private hire service as Parker Car Service?

Then we would like to hear from you.

Ever growing, we can always find a space for talent.

Parker Car Service have grown to be one of the largest Private Hire Firms in the M25 area through hard work and putting excellent customer service at the heart of everything we do and are certainly a company that dare to be different!

If you think you can add to our success, then please contact our Quality Manager Neil Martin.

To apply, please use contact details below:

Email: fleet@parkercarservice.com
Tel: 020 8380 4455

Or write to:

Parker Car Service
Unit 3 Victory Business Centre
Worton Road
Fleming Way
Isleworth
TW7 6DB

Drivers can apply by submitting our Driver Application form which can be found here.

About us :: Parker Car Service
 

About us

Parker Car Service is licensed by the PCO (part of TFL) and has been transporting people at competitive rates since 1989 and currently undertakes over one million journeys a year.

Why Parkers? Perhaps you can judge us by the company we keep, We are members of the Institute of Directors, the London Chamber of Commerce, Royal Society for The Prevention of Accidents we are also platinum members of the Licensed Private Car Hire Association as well as a string of other professional organisations.

We are currently working on establishing ISO 9001 & 14001 accreditation accross the Parker Car Service Group.

We are an executive minicab, chauffeur and minibus service designed for the business user, but available to all.

Fleet

We have over 650 cars available 24 hours-a-day, 7 days-a-week. We can supply executive saloons, estate cars (station wagons), minibuses and vans as well as luxury cars.

Parkers are concerned about the environment and have a wide range of hybrid, electric vehicles and lower rated co2 vehicles on our fleet. We will research into new technology to help our customers reduce their carbon footprint.

Corporate

We can cater for parcels (up to transit size) as well as passengers, large groups or VIPs - all with appropriate vehicles and drivers.

Airport runs

Parker also provide an expert airport transfer service and have vast experience in handling the demands of prestige corporate clients, including BBC, Shell International and Haymarket Publishing.

Meet and Greet

Parkers operate a unique meet and greet service for your VIPs. Airport based employees are noticable in their distinctive green jackets and will escort your VIP to their awaiting vehicle. 

Leisure

Thinking of a wild night out in town or maybe an easy going one? We’ll take you there in comfort and return you home safely after your night out. Choose Parker for efficient, reliable and guaranteed on-time service for all your leisure needs.

 

 

About us

Events

Parker Car Service not only provides quality transport service for that everyday shopping trip or business meeting but we also provide transportation for events such as sporting events or musical events. Parker have been awarded top grading (5 star) by the Licensed Private Hire Car Association (LPHCA) due to using the best personnel and the most advanced dispatch system in the country.

All drivers are well presented (in collar and tie) and safe (Public Carriage Office Licensed Drivers). We have instant nationwide communication coverage. All vehicles have satellite navigation and all drivers are satellite tracked - your car can be instantly pinpointed with its location and speed. Your information is securely transmitted via GPRS to your driver who will have your full journey details on display in his "in-car" computer before he picks you up. Caller details are retained, so next time you call we can usually automatically recall your pick-up details. You can have full security protection for your account by restricting use to a list of authorised users or those who quote a security code. Electronic online journey signatures are also available to account customers. We can customise invoices for you - grouped by department or user, billed weekly or monthly. All vehicles are registered with the PCO and therefore exempt from the congestion charge. We accept all major credit cards.

Welcome to Parker Car Service. :: Parker Car Service
 

Welcome to Parker Car Service.

Airport Shuttle

Whether you are travelling for business or pleasure we offer
you a great quality and value minicab, minibus, chauffeur and courier
service. We are established as one of the largest and
longest running private hire services in London.